At&T Legal Guide

AT&T may assign this Agreement or any part of this Agreement to an unaffiliated third party without your consent and without notice, but you may not assign the Agreement or any right or title thereto without our prior written permission. In the event of an assignment of this Agreement by AT&T, all references in this Agreement to “AT&T”, “we”, “us” or “our” apply only to the assignee of this Agreement and no longer to AT&T or its affiliates. From the date of an order by AT&T, AT&T is no longer your service provider and the assignee is responsible for the provision of your services. You acknowledge and agree that AT&T has no liability or obligation to you if this Agreement is assigned by AT&T, and that your reliance on any liability or obligation is limited solely to the assignor to this Agreement. You agree that AT&T`s software, services and devices (“AT&T IP”) are protected by trademark, copyright, patent and intellectual property laws and/or the provisions of international treaties. You also agree that the source and object code of AT&T IP and the format, directories, queries, algorithms, structure and organization of AT&T IP constitute the intellectual property and proprietary and confidential information of AT&T and its affiliates, assigns, successors, licensors and suppliers. Except as expressly provided in this Agreement, no intellectual property rights in AT&T IP are granted to you by implication, estoppel or other legal theory, and all rights in AT&T IP not expressly granted in this Agreement are hereby reserved and retained by AT&T. You also have no intellectual or other proprietary rights in the information that AT&T provides or uses to provide the AT&T Services, such as account or phone numbers or email addresses assigned to you. AT&T suggests that you use all access controls offered with AT&T services that allow you, as an account holder, to block access to certain types of content that you deem inappropriate for minors. However, AT&T also recommends that you remain cautious in supervising minors when using AT&T services and the Internet. The access controls provided by AT&T services are provided for information purposes only. Neither AT&T nor its licensors are responsible for any content that you or minors access, whether or not you use the access controls we provide.

In addition, neither AT&T nor its licensors warrant the accuracy of such access controls, and you agree not to hold AT&T liable for any loss or damage of any kind resulting from the use of such access controls. If you have an eligible pricing plan and a Wi-Fi enabled device, AT&T W-Fi service in the U.S. may be available at no additional cost and your device may automatically authenticate to AT&T Wi-Fi stores. Use of the AT&T Wi-Fi Service in the United States is subject to the Wi-Fi Terms of Service (“Wi-Fi Terms”), which can be found at If you automatically authenticate to our Wi-Fi service points, your use may be subject to the Wi-Fi terms and URL filtering options of the site owner or operator. Automatic authentication can be turned off on your device, for example by turning off Wi-Fi. Certain information about you or your device may be collected when you use AT&T`s Wi-Fi service. (Note that AT&T`s Wi-Fi service is for wireless clients; Instead, Wi-Fi home network for Internet service customers is subject to the terms of subsection 6.2.4.) When you have completed the registration process for the Service, you will become the Account Holder. To be an account holder, you must be either: (i) 18 years of age or older if the person is an individual, or (ii) be a duly incorporated corporation, partnership or other legal entity (and, if applicable), if necessary to do business with all legal powers and powers to accept this Agreement and act through your duly authorized agent.

You will be prompted to select a unique “Member ID” for your account. AT&T may retain User Content and may also disclose User Content if required to do so by law or if it believes in good faith that such retention or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims that the Content infringes the rights of third parties; or (d) protect the rights, property, or personal safety of AT&T, other end users, and the public. AT&T respects the intellectual property rights of others. If you believe that your work has been copied and published, stored, or transmitted as part of the AT&T Services in a manner that constitutes copyright infringement under the Digital Millennium Copyright Act (“DMCA”), please notify us by making the information listed under available to AT&T`s copyright agent to of claims of copyright infringement. put. For more information about AT&T`s copyright protection practices under the DMCA and how to contact AT&T`s DMCA agent, please see In addition, our total liability to you (according to any legal theory) is a credit or refund that includes the full amount of fees you paid us for the applicable AT&T Service during the shorter period of (i) the previous 24-month period or (ii) the period in which you encountered the issue that led to your claims, does not exceed. If you dispute a charge on your invoice, you must notify us in accordance with article 1.10 within 120 days of the invoice date. In addition, unless prohibited by law, you must bring a lawsuit within two years of the date of the event or facts that led to the dispute, whether by filing a claim in Small Claims Court or filing a request for arbitration, or you waive the right to assert such claim. This contractual limitation period is 30 days after the submission of a valid dispute resolution notice in accordance with subsection 1.3 of this Agreement. Access to and related services, including an email account for the account holder and all sub-accounts, is usually included in your Internet service.

Such access is subject to the terms of use under By using such access, including access to the included email account(s), you agree to be bound by the Terms. Access to AT&T`s national network of Wi-Fi access points may be available to you as part of the Service, and AT&T Wi-Fi access points allow you to access the Internet through certain AT&T Internet access points (locations). Primarily, this access is provided over a Wi-Fi network using a Wi-Fi Alliance standard (IEEE 802.11). To access Wi-Fi access points, you must have a device that is compatible with the specific Wi-Fi devices deployed in a location. Access to hotspots is for the limited purpose of supporting public Internet access for email and web browsing or other purposes in accordance with the AT&T Wi-Fi Terms of Service available at To access the Internet in a location, you may need your account information, including your member ID. If you are also an AT&T Mobility customer, you can automatically authenticate in certain locations without using your member ID. The AT&T Wi-Fi Terms of Service govern your use of AT&T Wi-Fi access points. If you notify us of any charges on your invoice that you believe are not permitted, we will investigate.

If your bill includes a charge for calls made after the device was lost or stolen, but before you report it to us, let us know the disputed charges and we will investigate. You can submit documents, statements, and other information to prove that the fees were not authorized. We will inform you of the outcome of our investigation within 30 days. If you disagree with the outcome, you can file a complaint with the California Public Utilities Commission and you may have other legal rights. While an investigation is ongoing, you will not be required to pay any fees you dispute or the associated late fees, and we will not send the disputed amount to the collection or submit an adverse credit report in this regard. When your phone is locked, you remain responsible for meeting all other obligations under this Agreement, including but not limited to your monthly fees. We are both committed to acting in good faith and in an appropriate and responsible manner, including in the event of loss or theft of your device. If you are an AT&T FastAccess Business DSL or AT&T High Speed Internet Business Edition customer, you are also subject to the terms set forth in the Service Manuals for such Services, which are incorporated herein by reference and can be found at the following address: If you have a billing dispute, you have 120 days from the date of invoice, to notify customer service of your AT&T service. Otherwise, you have waived your right to dispute the invoice and to participate in any legal action that arises in this dispute.

This limitation period does not apply in countries where such contractual termination provisions are prohibited. AT&T`s affiliates, assigns and successors (“AT&T”) offer many products and services. This Agreement contains the terms and conditions of the products and services listed below (“AT&T Services” or “Services”), including a set of universal terms (“Terms and Conditions”) and specific product terms (“Terms of Service”). You are bound by the terms and conditions and terms of use for each AT&T Service you purchase or use. In addition, your Agreement contains and includes the AT&T Privacy Policy (under, the Acceptable Use Policy (on and any other documents expressly referenced in the applicable Terms of Use.

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